2025 Global Online Retail Report

Across all markets, the direction is clear: Consumers want simple, reliable and valuable shopping experiences, and they expect them everywhere they shop. In our 2025 Global Online Retail Report, we explore te impact of geopolitical uncertainties on the sector, the role of AI in e-commerce operations and consumer behavior, trends shaping the year ahead.

The report provides insights from Australia, Brazil, Germany, Italy, Mexico, the Netherlands, Spain, the United Kingdom and the United States.